FAQ

Depending on your company's subscription you have access to a number of free gigabytes of data. If you are in need of additional data please contact support@deck1.com.

When registered and logged in you can access the Fleet module from the menu in the top navigation bar. In there, you can create and manage your fleet assets. When clicking the Details button on an asset you will be able either to edit or delete the asset.

To assist you with finding assets or services you may use either the Map or the Marketplace module. On both you can make use of the filtering features for narrowing down your search and find what fits your need best. You can e.g. filter on pax, cargo capacity, asset types and provider types. On the map, you can also change your search radius by zooming in and out of the map, that way you’ll have geographically relevant assets displayed both on the map and showcased in the left column. In case you already know what you are looking for, search the asset’s name from the search bar.

Depending on which stakeholder group you have an interest in, the DECK1 platform has different benefits for you. For providers, by onboarding assets to the DECK1 network, we transfer all the steps from search, RFQ, booking, and documentation to be digitally recorded and you get exposure to a global audience. For brokers, by enabling easy up and downstream communication and mission documentation. Harness new revenue streams within short-term charters, by tapping into an existing network of pre-qualified assets. And for charterers by granting overview of assets, booking, documentation trail, and direct provider communication; supporting fast responses to incidents, decreasing downtime, and increasing production revenue.

For each order the D1 platform helps to facilitate and generate a small sales commission is paid. The sales commission is paid by the seller/provider of the service or asset. At the end of each month the total sales commission amount for you as a seller is calculated and an invoice is generated and send. The sales commission varies for each subscription package. You can choose to be on a free tier and pay a higher sales commission or you can choose to upgrade to a paid tier (Basic or Premium) and benefit from lower sales commission rates. Check out the different rates on our pricing page.